IT Direct
IT Direct Overview
IT Direct is the online work order system that allows employees to submit minor IT requests to be handled by Technology Services staff. Some examples are A/V requests, software installation, e-mail setup and general computer services. It is imperative to use this method of requesting work of any type. It greatly enhances the accountability and follow through for work requested. This system allows the users to constantly monitor progress of requests through online reporting, documented messaging and e-mail updates. Depending on the magnitude, scope, and cost of the request, it may be deemed that the request is a project rather than a work order. For more information about projects, please contact Sarah Kozlowski.
New Users to IT Direct
New users to IT Direct should visit the College intranet for instructions on setting up an account.