Live Answering Service

To ensure that all emergencies are handled as quickly and efficiently as possible, Lord Fairfax Community College has engaged a "live" answering service. This service will supplement the College's current security. 

  • Calls that ring to 540-868-SAFE (7233) more than five times will be automatically answered by the live answering service.
  • At that time, the operator will go through a script, walking the caller through the emergency.  
  • Based on the type of emergency, the operator will call the All Call Pager, or contact individual members of the Emergency Response Team (ERT).
  • The ERT will contact the operator for details about the emergency

While the service is not intended for non-emergencies, it does provide the assurance that someone who calls the LFCC security number will reach a real person.

 
Last modified: 2009-05-28 08:31:03