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Staff/Faculty E-mail

What is LFCC e-mail?
LFCC makes an e-mail account available to all employees. This account is used for internal correspondence and college-related communications with those outside the college.
Who needs LFCC e-mail?
All LFCC employees should have an LFCC e-mail account. This is the primary means of communication of news and events within LFCC.
How do I get an account?
Staff and full-time faculty should request an e-mail account using the Network Access Request Form. Your supervisor can help you fill it out. You must complete the top section and check the box beside 'Outlook E-Mail'. Once you and your supervisor have signed the form in the appropriate places, the form should be returned to the Technology Services Department at the Middletown Campus. If you have not done so before, you must also complete the Ethics Agreement and return it along with the access form.

Adjunct faculty should complete the Adjunct E-Mail Request Form and return it to your department head.

How do I access my e-mail account?

If you have been given a Windows login, you may use Microsoft Outlook to access your LFCC e-mail from on campus.

If you do not have a Windows login or would like to access your e-mail from off-campus, you can access your e-mail a few ways. The simplest way to access your e-mail is to use Outlook Web Access. You can find Outlook Web Access by visiting, selecting 'Outlook Web Access for College Employees' from the Quick Links drop-down box.

Alternatively, you can use your preferred e-mail client to access your e-mail via IMAP. The address for the SMTP server is ''. Because of the large variety of e-mail clients that can be used, we are not able to provide technical support for this method of access beyond basic connectivity.

What is my e-mail address?

Your e-mail address is [your username] For example, if you were given the username 'jdoe', your e-mail address would be

What is my password?

If you have a Windows login, you should use the same username and password for your e-mail. Otherwise, you should have been provided a password by your supervisor, department head, or the Technical Services Department. If your supervisor or department head cannot provide your password, please have them contact the Technical Services department by e-mail at or by phone at 540-868-7246.

How do I change my password?

If you have a Windows login, you will be prompted every 90 days to change your password, or you can initiate a password change by pressing [Ctrl]+[Alt]+[Del] and clicking on 'Change Password'. You will need to enter your current password and then type a new password twice.

If you do not have a Windows login or would like to change your password from off-campus, you can find detailed instructions here

What are the requirements for choosing a password?

A new password must:

  • Not contain all or part of your username
  • Be at least eight characters long
  • Contain characters from three of the following four categories:
    • English uppercase letters (A through Z)
    • English lowercase letters (a through z)
    • Numbers (0 through 9)
    • Symbols (!, $, #, %, etc.)

Also, a new password cannot be the same as any of your previous three passwords.

Who do I contact if I can't login?

If you are unable to login to your e-mail, please contact the Technical Services department by e-mail at or 540-868-7181.

What are distribution lists?

A distribution list is a type of mailing list. These lists allow us to easily e-mail large groups of people. For instance, sending an e-mail to 'LFCC Everyone' will deliver the message to every person with LFCC e-mail at any of our campuses. These lists appear in the address book just like each of our employees. Simply scroll down to the names beginning with 'LFCC'.

How much e-mail can I keep in my mailbox?

You may keep approximately 100MB in your mailbox. This includes all e-mails in your Inbox, Deleted Items, Sent Items, and Junk E-mail folders, any folders you created yourself, your contacts, and any appointments you have created in your Calendar. When you approach your mailbox size limit, you will receive three different warnings:

  • At 100,000KB, you will receive an e-mail informing you that you are over your limit.
  • At 125,000KB, you will receive another warning and will lose the ability to send e-mail.
  • At 150,000KB, you will receive another warning and will lose the ability to both send and receive e-mail.

You can avoid reaching these limits by deleting or archiving old mail.

How can I tell how big my mailbox is?

If you are using Outlook Web Access (accessed through the LFCC website):

  • There is currently no way to check the size of your mailbox within Outlook Web Access. You will receive a warning e-mail when you are approaching your limit.

If you have a Windows login and are using Microsoft Outlook on-campus:

  • In the left pane in Outlook, under 'Folder List' or 'All Mail Folders', you will see your name. Right-click on your name, and select 'Properties for [your name]'.
  • A new window will open titled 'Outlook Today'. Near the bottom of this window, click the button labeled 'Folder Size'.
  • A new window will open titled 'Folder Size'. At the top of this window, select the tab labeled 'Server Data'. Near the top of the window, it will list 'Total size (including subfolders)'. This number is the size of your mailbox. The bottom portion of the window will show a breakdown of your individual folders so that you can see how much space each folder accounts for.
  • When you are done, click 'Close' then 'Cancel'.

If you are using your own e-mail client such as Outlook Express or Eudora:

  • If your client stores your e-mail on your computer, it will not count toward your limit. You can log into your e-mail using Outlook Web Access to see what is still stored on the server. You will receive a warning e-mail when you are approaching your limit.
What attachments can I send?

You can send attachments that are smaller than 25MB and can receive attachments that are smaller than 15MB. Due to the prevalence of e-mail viruses, some types of attachments are blocked. Blocked attachments are mainly limited to executable file types that most people have no need to send. If you find that you are unable to send or receive an e-mail with an attachment, you can try renaming the file or adding the file to a password-protected zip file using a program such as WinZip.


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inspires student success, values diversity and promotes community vitality.